WORKSHOP
ON
UPGRADING THE OUTPATIENT AND INPATIENT
QUALITY SERVICES
IN
NEPAL MEDICAL COLLEGE TEACHING HOSPITAL
(NMCTH)
ATTARKHEL JORPATI, KATHMANDU

Date: 29-12-2063(12-04-2007) Thursday
Time: 11- 15.30 hrs.
Venue: Multipurpose Hall, NMCTH

Lunch: Will be served during workshop
Lunch Sponsored by: Lomus Pharmaceuticals
Certificates: Will be distributed at the end of the workshop,
Certificates Sponsored by: Jassen Cilag Pharmaceuticals.

Patron: The Chairman, NMCTH, Dr. S. K. Pahari
Coordinator: Prof. Anil K. Jha

OBJECTIVES:

1. To analyze the present situation of the outpatient and inpatient patients flow and the services provided to them in NMCTH.

2. Group work on the solutions and suggestions for upgrading the services to the patients approaching NMCTH.

3. Documentation on the suggestions and recommendations made by the working groups.

PROGRAMME:

1. Opening remarks and introduction: 11.00 – 11.15 hrs

The Director NMCTH: Prof. Ram Kewal Shah
The Planning Chief: Dr. Shyam Prasad Bhattarai
The Workshop Coordinator: Prof. Anil Kumar Jha

2. Work paper, presentation by: Prof. Manohar Lal Sherestha (11.15 – 11.30 hrs)

3. Group work and report preparation: 11.30 – 13.00 hrs

4. Groups presentations (15 min for each group): 13.00 – 15.00 hrs

5. Closing Remarks: 15.00 – 15.30 hrs

The Principal, NMCTH: Prof. S. B. Rizyal
The Chairman, NMCTH: Dr. S. K. Pahari

6. Thanking remarks: Prof. Anil. K. Jha

WORKSHOP PARTICIPANTS:

ADVISORY GROUP:

DR. RAM RATNA UPADHYAYA
PROF. SANU MAIYA DALI
DR. ANAND SHRESTHA
PROF. HARI GOVIND SHRESTHA
ER. RAM AGYA CHATURBEDI

GROUP-A

PROF. SUDIP KUMAR BHATTACHARYA
PROF. SANJIB DHUNGEL,
DR. BAL BAHADUR SWAR,
DR. JAYA BAHADUR SHRESTHA
DR. HEERA TULADHAR
DR. RAJESH KISHOR SHRESTHA
MR. DHRUBA BAHADUR BASNET
DR. BISHOW CHANDRA SHRESTHA
MR. GOPAL SHRESTHA
DR. SUDHAMSHU JHA
MR. HARI PRASAD TRIPATHI
MR. JEEWAN KUMAR SHARMA
MS. SHUSILA KANSAKAR

GROUP-B

PROF. CHITRA LAL BHATTCHAN
DR. RAM KUMAR SHRESTHA
PROF. RAMESH CHOKHANI
PROF. SHIV KUMAR RAI
DR. VEENA RANI SHRIVASTAV
DR. ANIL KUMAR MISHRA
MR. PRAMOD LAMICHHANE
MS. URMILA SHRESTHA
DR. AMRENDRA KUMAR MANDAL
DR. BINOD KHATIWADA
DR. KIRAN RAJ PANDEY
MR. KIRAN KC
MS. NIRMALA SHAKYA

GROUP-C

PROF. JISHNU PRASAD RIJAL
DR. NETRA BAHADUR AMATYA
DR. MAHESH PRASAD SHRIVASTAV
PROF. KAJAL CHAKRABARTI
DR. SRISTI SHRESTHA
DR. SAILENDRA GAUTAM
MS. SANU KESHORI TULADHAR
DR. PRADIP JUNG THAPA
MR. RAVI PRATAP SINGH
DR. BASUDEV KARKI
MR. NIRMAL ARYAL
MS. GAYATRI KARKI
MR. YAKNATH PAUDEL

GROUP-D

PROF. UGRA NARAYAN PATHAK
PROF. PRAMILA PRADHAN
DR. DHRUBA MAN SHRESTHA
PROF. SURUJ SHAKYA
DR. RAMESH PRASAD SINGH
DR. ANIL KUMAR JHA(ENT)
DR. PRAMOD KUMAR CHETTRI
DR. ABHA PRASAI
DR. APARNA RIZYAL
DR. KAMALA VAIDYA
MR. RISHI SAPKOTA
DR. SUSHMA LAMA
DR. SHRIDHAR ARYAL
MS. LALI CHHETRI

HEADINGS FOR SOLUTIONS AND RECOMMENDATION FOR UPGRADING THE SERVICES IN OUTPATIENT AND INPATIENT DEPARTMENTS OF NMCTH

1. ENQUIRY COUNTER
2. REGISTRATION COUNTER
3. EMERGENCY,ICU, CCU
4. OPD RECEPTION
5. CONSULTANTS AND DOCTORS SERVICES
6. INVESTIGATION COUNTERS
7. PAYING COUNTER
8. ADMISSION COUNTER
9. NURSING COUNTER
10. OPERATION THEATER COUNTER
11. OPERATION THEATER
13. POST OPERATIVE WARD
14. DISCHARGE COUNTER
15. HOSPITAL CANTEEN
16. TOILETS- BATHROOMS
17. LAUNDRIES
18. PATIENT INFORMATION SYSTEM
19. SECURITY
20. ADMINISTRATION
21. TRANSPORTATION
22. FACILITIES TO SERVICE PROVIDERS
23. OTHERS.

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